Continuous Performance Management

Improving Employee Engagement and Organizational Performance

Performance Management is an approach to delivering successful results in organizations by improving the performance, developing the capabilities and fostering higher engagement of employees.

Continuous Performance Management is an ongoing cyclical process of communication between a supervisor and an employee that occurs throughout the year, with the intention of supporting employees to become successful and fulfilled, thereby, accomplishing the strategic objectives of the organization.

The communication process is a collaborative one which encompasses activities such as clarifying expectations, setting objectives and standards, developing performance plan, continuous progress review, providing feedback and feedforward, coaching and implementation of employee development programmes. It provides an advantage of understanding which employees are off track, diagnosing the problems at an early stage and taking corrective actions.

Every supervisor’s interaction with an employee becomes an opportunity for the employee to learn and grow. It creates an organizational climate in which people are enabled to perform to the best of their abilities by bringing out the very best out of them.

TAKEAWAYS

Become acquainted with a process to continuously bring out the best in employees to raise their engagement and performance levels
More objectively assess the potential of employees to make meaningful developmental and career decisions with them
Awareness of one’s acts & activities that dampen or enhance the engagement and performance of employees
Understand and apply the Koi fish growth principle to employees
Identify talent and ‘ring fence’ them
Use goals to unleash the potential of employees
Comprehend the relationship between goal setting and organisational climate
Appreciate that ‘a goal properly set is a goal halfachieved’
Become familiar with setting vertical and horizontal goals to achieve higher performance from employees
Acquire a best practice and an important people management capability that can be added to one’s leadership toolkit

WHAT WILL BE COVERED

The ineffectiveness of the annual appraisals
What is Continuous Performance Management
The reality of employee engagement in most organisations
The Pygmalion Effect
How the manager’s acts and activities can affect motivation
The metaphor of the Koi fish
The importance of the stretch zone to learning, growth and performance
Moving from the impossible to the possible, ‘I can’t’ to ‘I can’
The power of framing
Setting vertical and/or horizontal goals
The importance of organisational climate to performance
The 9 Box Grid to aid Training Needs Analysis
Setting SMART goals
Critical Success Factors related to goals

METHODOLOGY

This programme is experiential and highly interactive. Participants will learn and develop from their experiences
through the following activities: