Professional counselling

Our professional counsellors, through a collaborative effort, will help you identify goals and actionable solutions to issues, which are causing emotional turmoil, and promote behavioural change and optimal mental health.

Typically, counselling offers short term consultation to deal with powerful emotions, such as, grief or anger, manage immediate causes of stress and anxiety, clarify values and identify options when making important personal or profession decisions, manage conflicts within relationships or intentionally change unproductive and behaviours that can be resolved on the conscious level to ‘get back on track’. Also, they will help you explore your thoughts, feelings and behaviours so you can develop a better understanding of yourself.

The counsellor will support you to find your own solutions through specific exercises designed to help with your issue. Only as a last resort and with your permission will the counsellor give you their opinions or advice. They may offer information, but they won’t tell you what you should think or do.

Much counselling takes place one to one, although not always. Couples counselling is provided which allows a counsellor to meet with a couple and witness a relationship dynamic first hand and offer appropriate counsel. This can be especially useful because unlike friends, family and co-workers, a counsellor will view the situation in a completely objective manner and won’t be biased towards one party.

At times, straightforward counselling for symptoms such as indecisiveness or procrastination may reveal a damaging pattern of thought and behaviour that may require in-depth psychotherapy, provided the client is ready to address the deeper issues. 

Confidentiality in counselling

Confidentiality is key to building trust between a counsellor and a client. Your counsellor will listen to you in confidence and will not tell anyone else what you say. They won’t discuss you with your employer, family, friends or anyone else without your consent.

Contracting in counselling

You should agree a contract for all therapy, whether it’s face to face counselling or online. It should cover:

  • How many sessions you will have and how often you will meet
  • What are the fees and how these should be paid
  • What happens if you miss a session or if either of you are away on vacation

Boundaries in counselling

Your relationship with your counsellor will be a professional one. They will not be a personal friend and, depending on their way of working, may share little personal information about themselves. You will not meet or have any contact, as far as possible, outside of your therapy sessions or when your therapy has finished.

The aim of boundaries is to create a relationship where you feel safe, comfortable and able to talk about your experiences or feelings, even if they seem taboo, frightening or embarrassing.

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